new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 0131580615
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in. This eliminates the need for a password or email login, providing a convenient login process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still encounter issues, try clicking 'send OTP' again and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can start playing the app as normal.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. You can only withdraw money earned from gaming activities, not bonus amounts. This limits your withdrawal options to the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This can add an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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